CASABOT Software License

CASABOT Software License v1.1 Effective April 13, 2025

This document describes the license terms, rights, and responsibilities related to the use of CASABOT software. While comprehensive and legally binding, weve also done our best to make it clear, transparent, and fair.

This software is proprietary and confidential to CASABOT SA. Redistribution, modification, or use of this software, in source or binary forms, with or without modification, is strictly prohibited without explicit written permission from CASABOT SA.

SaaS Subscription License Terms:

1. Subscription: CASABOT SA grants subscribers a non-exclusive, non-transferable, revocable license to access and use CASABOT software through a subscription-based service.

2. Payment and Renewal: Subscriptions are billed on a periodic basis (monthly or annually). CASABOT SA reserves the right to modify subscription fees upon providing adequate notice to subscribers. Failure to pay the subscription fee within a grace period of 5 calendar days after the due date will result in the CASABOT system becoming inoperative until payment is received.

3. Automatic Renewal: Unless otherwise stated, subscriptions will automatically renew at the end of each billing cycle at the then-current rate. Subscribers will receive prior notice of any rate changes before the renewal date.

4. Billing Disputes: Subscribers must notify CASABOT SA of any billing disputes within 30 calendar days of the charge in question. Failure to do so waives the right to dispute such charges. CASABOT SA will investigate and resolve disputes in good faith.

5. Termination: Either party may terminate the subscription at the end of the current billing cycle by providing written notice prior to renewal.

6. Suspension and Risk Management: CASABOT SA reserves the right to suspend or restrict access to the software in cases of suspected fraud, security threat, legal violation, or breach of this license. Access may be restored upon resolution or at the sole discretion of CASABOT SA.

7. Support and Updates: Active subscribers will receive ongoing support and software updates as part of their subscription.

8. Usage Restrictions: Subscribers may not reverse-engineer, redistribute, sublicense, or allow third-party access without explicit permission from CASABOT SA.

9. API Usage: CASABOT SA may provide access to public or private APIs for integration or automation purposes. Use of the CASABOT API is subject to fair usage limits, security constraints, and additional terms outlined in the API documentation. Abuse or excessive usage may result in throttling or suspension of access.

10. Location-Based Services: Certain features of CASABOT may utilize location data for automation purposes (e.g., geofencing). Subscribers may enable or disable location tracking at any time via system settings. CASABOT SA does not store precise location history beyond the scope required for automation functions.

11. Data Retention Policy: CASABOT SA retains subscriber data only for as long as necessary to provide the service and fulfill legal obligations. Upon account deletion, personal data will be permanently deleted within 90 calendar days, except where retention is required by law.

12. Liability Limitation: CASABOT SA is not liable for indirect, consequential, or incidental damages resulting from software use. This includes, but is not limited to, any damages arising from the failure of controlled devices to operate as intended or the CASABOT software becoming unresponsive.

13. Warranty Disclaimer: The CASABOT software is provided “as is” and without warranties of any kind, whether express, implied, statutory, or otherwise. CASABOT SA specifically disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Intellectual Property: All intellectual property rights in and to the CASABOT software, including but not limited to source code, object code, designs, trademarks, logos, and documentation, are and shall remain the exclusive property of CASABOT SA. No rights are granted except as explicitly set forth herein.

15. Indemnification: The subscriber agrees to indemnify, defend, and hold harmless CASABOT SA, its affiliates, officers, directors, and employees from and against any claims, damages, liabilities, and costs (including legal fees) arising from the subscriber’s use of the CASABOT software in violation of this agreement or applicable law.

16. Jurisdiction and Governing Law: This agreement shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.

17. Data Handling and Privacy: CASABOT SA processes user data in accordance with its Privacy Policy. By using the CASABOT software, subscribers consent to the collection, storage, and processing of data as described in the Privacy Policy.

18. Analytics: CASABOT SA may collect anonymized usage and performance data to improve system functionality, user experience, and service reliability. This data does not include personally identifiable information unless explicitly authorized.

19. Enterprise Use: Enterprise use of the CASABOT software, including use in multi-tenant environments or resale as part of a bundled solution, requires a separate commercial license agreement.

20. Mobile Applications: Use of the CASABOT mobile applications is subject to the terms of this license and may also be governed by the applicable third-party store’s terms (e.g., Apple App Store or Google Play). CASABOT SA is not responsible for any third-party terms or changes to them.

21. Third-Party Services: CASABOT may interoperate with third-party devices and services. CASABOT SA makes no guarantees regarding the continued compatibility or availability of such integrations and is not liable for disruptions caused by changes or outages in third-party services.

22. Change of Terms: CASABOT SA reserves the right to modify this license and the terms of service at any time. Continued use of the software after changes constitutes acceptance of the modified terms. Users will be notified of significant changes via email or platform notification.

23. Beta Features: Certain features of the CASABOT software may be marked as beta or experimental. These features are provided “as is” and may be incomplete or undergo substantial changes. CASABOT SA disclaims all warranties related to such features.

24. Security Responsibility: While CASABOT SA employs industry-standard security measures, subscribers are responsible for securing access to their accounts, devices, and local networks. CASABOT SA is not liable for security breaches resulting from weak passwords, unauthorized access, or unpatched hardware.

25. Acceptable Use: Subscribers must not use the CASABOT software for any unlawful, harmful, or abusive purposes, including but not limited to unauthorized surveillance, security system manipulation, or interference with third-party services. CASABOT SA reserves the right to suspend or terminate access for violations. Refer to our Acceptable Use Policy at https://www.casabot.com/aup for full details.

26. Export Control: Subscribers acknowledge that the CASABOT software may be subject to export control laws and regulations of various jurisdictions. Subscribers agree to comply with all such laws and not export or re-export the software in violation of applicable laws, including to countries under embargo or to individuals/entities restricted under such laws.

27. Accessibility Commitment: CASABOT SA is committed to making its software accessible to users with disabilities, in accordance with recognized accessibility standards such as WCAG 2.1. Accessibility questions or improvement requests can be submitted to support@casabot.com.

28. Entire Agreement: This license constitutes the entire agreement between the subscriber and CASABOT SA regarding use of the software and supersedes all prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to its subject matter, and is intended to apply to all jurisdictions, regions, and territories, including any current or future applicable legal domains within or beyond planet Earth.

29. Force Majeure: CASABOT SA shall not be held liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to acts of war, rebellion, war-like activities, acts of God, natural disasters, strikes, governmental actions, internet outages, or cyberattacks.

30. Confidentiality: Subscribers agree to treat all non-public information provided by CASABOT SA as confidential. This includes, but is not limited to, technical documentation, support conversations, analytics data, and configuration details. Subscribers shall not disclose such information to third parties without prior written consent.

31. Refund Policy: All subscription payments are final and non-refundable unless otherwise stated in writing. CASABOT SA may, at its sole discretion, provide refunds or credits in exceptional cases such as platform-wide outages or billing errors.

32. Data Portability and Account Termination: Upon account termination, subscribers may request a copy of their personal data and device configuration records. CASABOT SA will provide this data in a commonly used format within 30 calendar days, in accordance with applicable data protection laws.

33. Enterprise Compliance Access: Enterprise customers may, upon reasonable notice, request documentation of CASABOT SA’s data protection practices, security measures, and compliance certifications for audit purposes. Access shall be limited to non-confidential internal documentation and subject to a separate NDA.

34. Sub-processor Disclosure: CASABOT SA may use trusted third-party sub-processors to support service delivery (e.g., cloud hosting, analytics, communications). A current list of sub-processors is available upon request or via our Data Processing Addendum (DPA) at https://www.casabot.com/dpa.

35. Modular Licensing: Certain modules, integrations, or features of the CASABOT software may be licensed separately and subject to additional terms. Access to these components may require additional fees or commercial agreements.

36. SLA Availability: Enterprise subscribers may be eligible for a separate Service Level Agreement (SLA) defining performance metrics, support response times, and compensation policies. SLA terms are provided upon request and subject to commercial agreement.

37. Responsible Disclosure: CASABOT SA supports responsible disclosure of security vulnerabilities. If you discover a potential vulnerability, please report it to security@casabot.com. We appreciate responsible research and may provide recognition or rewards at our discretion.

38. Severability: If any provision of this license is held to be unenforceable or invalid, such provision shall be modified to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

39. Waiver: No failure or delay by CASABOT SA in exercising any right or enforcing any provision of this license shall constitute a waiver of such right or provision.

40. Survival: All provisions of this license that by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, confidentiality, disclaimers, limitation of liability, and indemnity.

41. Publicity Restriction: Subscribers may not use CASABOT SA’s name, logo, or trademarks for marketing, advertising, or other public statements without prior written consent, except where legally required.

42. Purpose Limitation: The CASABOT software is intended for lawful home and building automation use only. It may not be used for military, surveillance, or life-critical systems without prior approval from CASABOT SA.

43. Data Processing Addendum (DPA): For subscribers subject to GDPR or other data protection frameworks, CASABOT SA offers a Data Processing Addendum available upon request at https://www.casabot.com/dpa. The DPA outlines data handling, security measures, and breach notification policies.

Third-Party Services and Trademarks:

CASABOT SA integrates with or supports third-party platforms, devices, and services such as Amazon Alexa, Google Home, Apple HomeKit, Philips Hue, and others. All third-party trademarks, service marks, logos, and brand names referenced in the CASABOT software or documentation are the property of their respective owners.

Use of these third-party services does not imply any affiliation with or endorsement by the respective companies. All integration capabilities are provided on an independent basis and subject to the terms and availability of the respective services.

Open-Source Attribution:

This software includes portions derived from Home Assistant Core (https://www.home-assistant.io), which is licensed under the Apache License Version 2.0:

Apache License, Version 2.0: https://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

For components originally derived from Home Assistant Core, all original copyrights, attribution notices, and license notices from Home Assistant must be retained.

Territorial Compliance and Legal Scope:

This license is designed to comply with applicable laws and consumer protection regulations in jurisdictions where CASABOT operates, including the European Union (EU), United Kingdom (UK), Switzerland, United Arab Emirates (UAE), United States (US), and other global markets.

For Consumers: CASABOT SA adheres to relevant consumer rights protections and electronic communications regulations. Consumers may have specific rights under their local laws that this license cannot override. Where required, this license shall be interpreted in a manner consistent with such local consumer protection laws.

For Businesses: CASABOT SA offers commercial subscriptions subject to these terms. Businesses operating in regulated sectors are responsible for ensuring that their use of CASABOT complies with applicable local laws and data handling obligations. Separate terms may apply to enterprise contracts.

Compliance Clause:

CASABOT SA commits to complying with applicable data protection, privacy, security standards, and relevant regulations worldwide, including but not limited to GDPR, CCPA, HIPAA, and other applicable international data protection and cybersecurity laws. Subscribers must also comply with applicable regulations when using CASABOT services.